winWhisper Terms of Service

3.1 Account Registration

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and API keys. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We may suspend or terminate your account at our discretion for violation of these Terms or for any other reason. You may terminate your account at any time by contacting us.

4.1 Credit-Based Usage

The Service operates on a credit-based system. Credits are consumed based on transcription usage and are required to access transcription services.

4.2 Purchasing Credits

Credits can be purchased through our web platform using supported payment methods. All payments are processed securely through third-party payment processors.

4.3 Refund Policy

Credits are generally non-refundable once purchased. Refunds may be considered on a case-by-case basis for technical issues or service failures.

4.4 Promotional Codes

We may offer promotional codes for free credits. These codes are subject to terms and conditions and may expire.

5.1 Permitted Use

You may use the Service for lawful transcription purposes in accordance with these Terms and applicable laws.

5.2 Prohibited Use

You agree not to use the Service for:

• Illegal activities or content that violates applicable laws
• Harassment, abuse, or harmful content
• Attempting to reverse engineer or compromise the Service
• Excessive or abusive API usage that impacts service performance
• Sharing account credentials or API keys with unauthorized parties

6.1 Our Rights

winWhisper and its associated trademarks, logos, and intellectual property are owned by us. You may not use our intellectual property without permission.

6.2 Your Content

You retain ownership of your audio content and transcriptions. By using the Service, you grant us a limited license to process your content for transcription purposes only.

7.1 Service Uptime

While we strive to maintain high service availability, we do not guarantee uninterrupted access to the Service. Maintenance, updates, or technical issues may cause temporary service interruptions.

7.2 Third-Party Dependencies

Our Service depends on third-party providers (including OpenAI). Service availability may be affected by these dependencies, which are beyond our control.

8.1 "AS IS" Provision

The Service is provided "AS IS" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Transcription Accuracy

While generally accurate, transcription results may contain errors, inaccuracies, or omissions. Users should:

• Review all transcribed text before use
• Not rely on transcriptions for critical, legal, medical, or safety-critical applications
• Verify accuracy for important documents or communications

8.3 System Integration

The desktop application integrates with Windows system functions. Users acknowledge these integrations may cause unexpected behavior with:

• Global hotkeys that may conflict with other applications
• Clipboard operations
• Window focus detection
• Audio device access